10 Software Testing Best Practices You Should Not Overlook

Shannon Jackson-Barnes

Publish: 04/06/2024

10 Software Testing Best Practices You Should Not Overlook

Software testing is one of the most important things you can do before release. Not only does it help you identify and fix bugs early, but it also improves the user experience and makes your software compatible with more devices. More importantly, early, frequent testing helps streamline the software development process, as it allows developers to focus all their attention on parts of the software that are guaranteed to work. Thus saving time and money and reducing stress for the client receiving the product.

Of course, software development is a complex beast, and testing is no exception. So, it makes sense to adopt software testing best practices so that the final product works as intended and provides the best possible user experience. Here are ten useful tips to help you achieve those outcomes.

Define Clear Testing Objectives

Define Clear Testing Objectives

Everything happens for a purpose, and so does the software testing process. Similar to other stages of the development life cycle, companies need to clearly identify testing objectives before initiating the testing journey to avoid falling into the middle of nowhere during such processes.

Well-defined testing objectives act as benchmarks for evaluating the effectiveness of testing activities.

Defining testing objectives includes many different steps, starting from learning the product, identifying user bases, and understanding stakeholder expectations.

Once you have gathered all the factors that affect the project, it is time to establish quantifiable objectives including defect density targets, test coverage, satisfaction performance metrics benchmarks, and user goals. These criteria at the end of the testing process are a solid basis to help businesses measure testing outcomes and adjust the product if necessary.

Create a Software Testing and QA Plan

Careful planning is vital to a successful testing process. Every aspect of the testing process should be planned to avoid bottlenecks and guesswork. Doing so involves creating documentation that is clear, concise, and easy to read – regardless of one’s technical proficiency.

While there are no hard-and-fast rules for creating testing documentation, for quality assurance and best practices purposes, ask yourself these questions:

  • What goals, objectives, and outcomes do you want each testing process to achieve?
  • What testing standards and criteria needs must be met?
  • What are the roles and responsibilities of each individual tester?
  • What aspect of the software will each tester examine (i.e., performance, security, UI)?
  • How will you document and record the results of each test?
  • What steps will your team take to address any shortcomings of the software?
  • What will the testing environment be like for both in-person and cloud-based testing?

By answering these questions and more, you will have a better chance of adopting the best practices for software testing, as well as making sure each test produces meaningful outcomes.

Test Early, Test Often

Have testing be the primary focus of your team from the very start. Perform frequent, small batches of testing spread out across the entire development cycle. Avoid leaving lasting until the last minute. Doing so will increase the risk of having to fix bugs, errors, and crashes that could have been avoided early on.

Do Not Have Your Programmers Write the Tests

When programmers write tests for their own software, it limits what the testing process will uncover. Your programmers will most likely test for parameters and conditions that they are intimately familiar with. They may forget to test parts of the software they deem irrelevant or minor. The result? It is a testing process that is biased and unobjective.

Obviously, this goes against the quality assurance goals that software testing practices should strive for.

When written by a specialist testing team, though, the results are much better. Independent testers know how to be creative when it comes to testing writing. This means they are more likely to discover bugs and errors that the programmers may have overlooked.

Perform regression testing

Regression testing is the process of testing code to ensure that it works after any changes, updates, and improvements. When writing software, there is a risk that a code fix for one error could produce an entirely different error. Regression testing ensures the software is functional and reliable at each stage of the development process, particularly after the inclusion of new designs and features.

Incorporate Non-testers into the Software Testing Process

Incorporate Non-testers into the Software Testing Process

Besides independent testers who have great expertise in software testing, non-testers are also unexpected individuals who bring many valuable points of view to the company. Non-testers can be anyone involved in the software project such as stakeholders, domain experts, and end-users, etc. With diverse backgrounds and roles, they possess varying expectations and priorities leading to many fresh perspectives on the software under test.

Developing an MVP is indeed a powerful strategy to engage directly with target customers who are non-testers. Meaningful feedback from early adopters is the foundation for businesses to measure product-market fit and user satisfaction before full-scale development.

Perform Only Needed Types of Testing

While a comprehensive testing process is vital for ensuring software quality and reliability, it is not necessary to perform all types of testing for every project. The more, the better is a concept that does not exist in such scenarios. As each product has distinct characteristics and goals, plus each company’s budget constraints and expertise potential are different, performing many types of testing at the same time is considered redundant and a waste of resources.

Remember the ultimate testing goal is all about delivering a higher quality software that meets user requirements and stakeholder’s expectations. Instead of considering every available testing method, conducting targeted testing activities is an efficient way to maximize the effectiveness of the testing process.

There are some common types of software testing, including:

  • Regression testing is the process of testing code to ensure that it works after any changes, updates, and improvements. When writing software, there is a risk that a code fix for one error could produce an entirely different error. Performing regression testing ensures the software is functional and reliable at each stage of the development process, particularly after the inclusion of new designs and features.
  • Unit testing is a testing technique where components of a software product are tested individually to validate that each unit functions as expected.
  • User acceptance testing is used mainly for validating the software efficiency and ensuring apps fully meet user requirements and function as intended. In this type of testing, users directly interact with the final version of the software and make judgments about whether it is user friendly, error-free and well aligned with the business requirements set forth by stakeholders.
  • Security testing allows developers to identify threats and vulnerabilities within the system, protect it from cybersecurity risks, and ensure data confidentiality.
  • Integration testing specializes in validating the interoperability of system components and data flow between modules to ensure that the system architecture operates as a unified entity.

Include a Mix of In-person and Cloud-based Testing

Include a Mix of In-person and Cloud-based Testing

Both in-person and cloud testing have their pros and cons. In-person testing lets you communicate directly with end-users from all walks of life. It gives you the chance to watch them interact with your software in real-time. They can provide immediate feedback, enabling you to gauge their gut-feeling reactions.

Cloud-based testing, on the other hand, requires less time and resources to carry out as there is no need to arrange in-person meetings. Automated cloud testing can also perform testing on a much more frequent basis, even daily, to account for even the smallest code changes.

Ideally, you should incorporate both approaches into your testing process. Consider outsourcing your software testing to a trusted software development company. They can make sure your software is compatible with a wide range of devices under various use-case scenarios and detect potential bugs, errors, and crashes so that you can correct those issues sooner – while the software is in a smaller, manageable state.

Plan for Post-launch Testing

You might think that getting your testing process right the first time will save you from post-launch testing. While it will help make that step much easier, you cannot avoid it altogether. Therefore, for best practices and quality assurance, create a plan that considers the testing process after the initial launch of your software.

This is where outsourcing your software testing can help. Automated post-launch testing can help save you money and ensure your product is consistently reliable, secure, and functional throughout the whole lifecycle. They can also incorporate manual testing into the post-launch testing phase, listening strongly to user feedback, and testing for parts of the software that the automated testing software might miss.

Document and Record All Test Results

When you get the results for each test, you want to be sure the designers, programmers, and developers know how to interpret the results and respond accordingly. The easier the testing reports are to read, the more likely this will be the case. To do this, whether it be for manual or automation testing, take note of all test progress and the results they produce.

Your outsourced testing providers will be able to provide clean, legible documentation for you. The reports will also be in digital format, so you can securely store them and make duplicate copies to share.

But, in the case of your own in-house test environment, make sure the reports clearly outline: the symptoms of each bug, the effect it has on the software, and all possible solutions to correct the error.

Balance Automated and Manual Testing

It is undeniable that automated testing tools and test management tools are valuable resources for assisting testers in streamlining their testing processes. However, like any powerful tool, they must be used wisely in order to maximize the potential efficiency. One of the basic mistakes that many individuals make is relying too much on test automation tools without inputting manual testing efforts throughout the testing process.

Instead, using what approach requires testers to consider more about the context of the testing project. For instance, while automation testing is especially suitable for scripted scenarios and predefined conditions where the same test cases are repeated multiple times, manual testing is used frequently for more complex scenarios that require human intervention and judgment.

By striking a balance between automation and manual testing, companies can harness the strengths and address the limitations of each approach, further delivering high-quality software that meets stakeholder expectations.

Summary

Adopting best practices for software testing is vital to a successful product launch. Get it wrong, and you risk launching a product that is buggy, hard to use, incompatible with too many devices, and delivers an unpleasant user experience.

Get it right, though, and your users will have a much easier time using and recommending your product to more people. A successful product launch will also help boost your industry profile and reputation. People are more likely to have a favorable impression of a company that can consistently launch quality products right the first time, every time.

For these reasons, investing time and resources into a proper testing process makes perfect sense, so don’t leave it until the last minute. Take the necessary steps early to plan your testing process and make the development cycle easier for your team. They will thank you for it – and so will your clients and customers. If you need expert hands in getting your software process done, don’t hesitate to contact Orient Software for successful outcomes.


Shannon Jackson-Barnes is a remote freelance copywriter from Melbourne, Australia. As a contributing writer for Orient Software, he writes about various aspects of software development, from artificial intelligence and outsourcing through to QA testing.

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