BPO Specialist - Work in Da Nang

Responsibilities

• Work directly with the client to clarify the requirements and provide them with a solution.
• Manage and process unit pricing tasks within the client platform.
• Handle income processing tasks.
• Prepare, compile, and sort documents for data entry.
• Verifies integrity of data by comparing it to source documents.
• Complete case workflows promptly and accurately by following defined operational processes.

Requirements

• Experience in BPO operations (have experience in the financial services or fintech industry is a plus).
• Strong analytical skills to calculate and update unit prices accurately.
• Attention to detail and ability to handle multiple tasks effectively.
• Excellent written, verbal English and Vietnamese communication skills, including documentation and case management.
• Ability to work independently and manage case processing efficiently.
• Familiarity with asset pricing, income processing, or financial transactions is a plus.

What we offer

• Attractive salary based on your performance.
• Annual 13th month salary.
• Dedication bonus will be paid once a year.
• Premium healthcare insurance, Annual health checks up.
• Hybrid working mode (one day per week)
• Breakfast are available at office in early morning and snack in late afternoon.
• Team building allowance.
• Annual Company team building trip.
• Clubs (Football, Badminton, Swimming, Chess, Music band).
• Exclusive training programs for all staff in technical, soft skills and process.
• English class.
• Technical clubs.
• Marriage allowance, having newborn baby allowance, bereavement allowance.

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